North Dorset Mac Man – Remote Support Session

North Dorset Mac Man teamviewer

Please download the Teamviewer app here to begin your North Dorset Mac Man – Remote Support Session

How to install Teamviewer Quick Support for Mac

  1. Download North Dorset Mac Man Teamviewer QS 
  2. Find TeamViewerQS.zip in your Downloads folder in Finder
  3. Double click to expand file
  4. Double click TeamViewerQS
  5. At the “Are you sure you want to open” prompt click ‘Open’
  6. Click to allow Accessibility, click on Request Access… –  then confirm by clicking on Open System Preferences
  7. Click the padlock icon in the lower-left corner to make changes. (You will be prompted to enter the computer password used to unlock your computer)
  8. Put a check next to TeamViewer to grant it access
  9. Repeat points 6 & 7 for Full Disk Access and Screen Recording
  10. Once you have done it for every category, you can close the Security & Privacy window.

Step by step instructions with images

1.

2.

Find TeamViewerQS.zip in your Downloads folder in Finder

3.

Double click ‘TeamViewerQS.zip’ to expand file

4.

Double click ‘TeamViewer QuickSupport’ app

5.

At the “Are you sure you want to open” prompt click ‘Open’

6.

Click to allow Accessibility, click on Request Access… –  then confirm by clicking on Open System Preferences

7.

Click the padlock icon in the lower-left corner to make changes. (You will be prompted to enter the computer password used to unlock your computer)

8.

Put a check next to TeamViewer to grant it access

9.

Repeat points 6 & 7 for Full Disk Access and Screen Recording

10.

Once you have done it for every category, you can close the Security & Privacy window.